Step Into Leadership

Frontline Leadership Training
Essential Skills for New Team Leads, Foremen, and First-Time Project Managers

Overview
Many new foremen, project managers, and team leads step into leadership roles without formal training. This course bridges that gap, offering practical skills and strategies to help emerging leaders build trust, communicate clearly, and manage team performance. Whether you oversee a small crew or manage a growing team, this training will help you lead with clarity and confidence. What You’ll Learn
You’ll gain hands-on tools to:

• Motivate and engage your crew or team
• Address performance challenges with confidence
• Foster open and effective communication
• Define and refine your leadership style
• Apply strategies that drive team productivity and results

 
What Sets This Class Apart
This is not a lecture-based course. It’s an interactive, hands-on training designed to build real leadership skills through guided activities and practical tools. The content is tailored to each group of participants, using real-world examples that reflect the challenges new leaders face on the job—ensuring the material is relevant, engaging, and immediately applicable.
 
90-Day Coaching Follow-Up
Approximately 90 days after the course ends, participants will join a 90-minute group coaching session to revisit key concepts, ask follow-up questions, and troubleshoot real-world challenges. This confidential session is unrecorded and scheduled collaboratively during the class. Instructor
Taught by Gwen Navarrete Klapperich, M.Ed., CPTD®, CPACC — a nationally certified talent development professional with over 20 years of experience in leadership coaching, training, and performance improvement. Gwen has worked with clients across sectors including:

• Construction & Skilled Trades
• Retail & Hospitality
• Healthcare
• Government
• Occupational Safety

Key Takeaway
Leave with a personalized action plan to implement your new skills, lead your team more effectively, and grow in your role.

Participant Testimonial
“The course was packed with invaluable information, and we appreciated the real-life examples we could apply immediately. The tools and resources continue to support us as our organization grows.”
—Destined Also, Director of Family Services
—Elliot Woods, Director of Donor and Community Relations
Family Promise of Hawaiʻi